On our service page you can find a collection of FAQ`s, onto which new questions are constantly being added.

Naturally, it´s not possible to answer all questions thoroughly and extensively.

Therefore if you require further information or have additional questions about our products, please click here.

Spare parts can be found here.

Manuals see here.

Before driving please note our safety instructions.

How time-consuming is the care and maintenance of the training carts?

How susceptible are the training carts to rust?

What do I do if I need spare parts?

Are the training carts available in different colors?

Who can I contact, if I have questions or need more information about the training carts?

Where can I find the safety instructions?

Where can I find the manuals?

How to operate the brake at SAM?

How does the brake work at LENNO?

Safety instructions

This training-cart may only be used as directed.
This training-cart was constructed and built for the training of powerful dogs as for example sled dogs.
Pay attention to the currently valid animal rules.
It is not allowed to hang on the cart at any vehicles.(Especially motorized vehicles)
The driving on public roads is not allowed, because the cart is not prepared to have part with the traffic.
If you are driving on forest roads you have to pay attention to the currently valid rules. These rules are different from country to country so you have to inform yourself.
This training-cart is not a child toy. Keep the cart away from kids. They could hurt themselves or others.
The car must not be operated in salt water, as sand and salt can affect the function of the brakes.

How time-consuming is the care and maintenance of the training carts?

The care and maintenance of the carts is relatively low. More detailed information is mentioned in the user´s manual.

How susceptible are the training carts to rust?

The carts are standard hot-dip galvanized. All fittings and screws are made of stainless steel. Due to this, the carts are non-corrosive.

What do I do if I need spare parts?

Normally, spare parts are seldom needed. If this is the case, we´ll send them as fast as possible. Normally the spare parts are available ex warehouse. An exception are the brake pads from the hydraulic brake system, which are more exposed to wear and tear. These pads are for the most part always available ex warehouse.

Are the training carts available in different colors?

Principally this is possible but only as an additional application of paint (powder coating). This of course, depending on the color, results in higher costs. In case you have a special wish regarding color, I´d be happy to make a quotation for you.

Who can I contact, if I have questions or need more information about the training carts?

You can call us at the following number: +49 77 21 / 88 79 522
Send us a Fax under the number: +49 77 21 / 88 79 582
Send  us an email:   info@dyck-carts.com
Use our   contact form

Where can I find the manuals?

manual SAM (pdf)

manual LENNO (pdf)

manual Touri (pdf): see manual for LENNO

How to operate the brake at SAM?

How does the brake work at LENNO?